Customer reviews of Hanger Lane Motors
At Hanger Lane Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Great customer service
By Ahmed T on 09 May 2017 | Verified purchase
Great customer service and very professional team. I would highly recommend buying from Hanger Lane Motors. Ash was not only knowledgeable, but also made sure I was buying the right car that falls within my budget! Made the experience of buying a used car pleasurable and smooth.
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5
Very disappointed
By Teodora V on 30 October 2019 | Purchase not verified
I bought nissan qashqai and i paid 4440£ only 2 months ago. The guy was super convincing i am buying the car for a great price. Well unfortunately that wasn’t the case. I am sitting here and regretting it so much! First issue came when i noticed there was no oil in my car last week! ( although i was given a receipt from the seller oil and oil filter have been changed only few months ago in June! ) somehow oil in October was completely gone! Took the car to mechanic and was told there is a oil leak from the engine and oil leak from the gearbox! I thought i have warranty for engine and gearbox 6months well again wasnt the case. Called the warranty company and was told the warranty does not have external leak or fluid! Anyways was about to fix the problem when another mechanic looked at the car, confirmed the 2 oil leaks plus added FEW MORE! AND SIMPLY ADVISED ME TO SELL THE CAR ASAP! How does that feel !!!!!!!!!!! Awful.
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5
Pressure you to have their finance
By Emma M on 29 October 2019 | Purchase not verified
Pushy salesmen want you to go with their finance only. If you don't they will ignore all you're calls and not reply to you're finance company. They lost a £6000 sales!
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5
Seat Ibiza purchase
By Sam B on 06 October 2019 | Purchase not verified
Today my partner purchased a seat from these guys. From the minute we walked in we was looked after very well. We was extremely happy with the service and the car. Would defiantly recommend them. Couldn’t fault a thing. 👍🏼
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5
Excellent care, attention and polite.
By Tessa M on 05 October 2019 | Purchase not verified
Excellent service from everyone. Nice family run business. Patience and care for the customer is paramount. From the moment you arrive to the second you leave your treated with professional and polite attention. Will definitely be going back for other family members to get a great deal.
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5
Polite team thank you
By Mike G on 29 September 2019 | Purchase not verified
Professional business and very polite team they spend all morning taking my son through the car and showing them how to check lubricants and keep an eye of gauges .
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5
Terrible service
By Dianne B on 28 September 2019 | Purchase not verified
Worst company ever 😂 if they guy wants an award for worst sales man then I think he's got a good chance for 2019. I asked him for help and he literally replied no.
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5
Excellent service
By Saumya M on 17 September 2019 | Purchase not verified
I had been to this place to buy a VW Passat. The gentleman(sorry forgot his name) spent almost 2 hours with us explaining the papers, providing test drive etc and we really liked the car but we found out that the cruise control is not there(we assumed it is there) and this is very essential for me for my motorway journey. We had to say "no" as there was no other VW Passat over there. I am sure it was a waste of time for the gentle man, but there was absolutely no irritation in his face, all smiles and he never put any pressure on us. Impressive professionalism. Thanks for your patience buddy.
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5
Very pleasant experience
By mark N on 14 September 2019 | Purchase not verified
Well presented business, and well served customer . We are very pleased with this experience.
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5
friendly team and nice car
By Domnic F on 20 August 2019 | Purchase not verified
I bought my Nissan 2016 here the team is very friendly and car is like new