Customer reviews of Hanger Lane Motors
At Hanger Lane Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Hanger Lane Motors
Based on 143 customer reviews
Wouldn't trust them, not upfront.
By Jason C on 06 January 2017 | Purchase not verified
Arranged a test drive. Turned up to find they wanted £12 from me to try the car, of course they never told me this on the phone. Walked away.
By Martin S on 21 December 2016 | Purchase not verified
Fantastic experience! Very simple and easy sales person handed me the car key with all confidence and said to me and my wife take the car for a test drive and come back when you are completely satisfied. His extreme confidence in their cars and business told me they are decent and we can trust them. I think I know where my next family car is coming from.
Hell on earth
By Ken O on 18 November 2016 | Purchase not verified
We bought a grey 2007 BMW 320i estate with leather interior and a minor graze on the front bumper. It looked great, but we now realize the engine is shot. We returned it after two days when we noticed blue smoke coming from the exhaust (very bad news) his 'mechanic' 'fixed' it but same problem occurred after a month. We took it to 3 BMW certified mechanics and they said the engine would cost at least £1500 to take apart to sort out the problem. After promising a full refund, when I returned the car they refused and the owner said that he was happy to go to court rather than give me a refund - disgusting. This is basic Consumer Rights Act 2005. I have 2 kids under 2 and this week my wife lost her mother. We did not have the energy to go to court, but in hindsight I wish I had. Run a mile. Learn from my loss. They should not be allowed trade and I have reported them to trading standards. In the end I gave it back to him for £1400 less than I bought it just to never see them again.