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Customer reviews of Hanger Lane Motors

At Hanger Lane Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Hanger Lane Motors

Hanger Lane Motors

Based on 115 customer reviews

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  • 5

    Happy Irish Customer

    By Richard C on 03 October 2018 | Purchase not verified

    Despite a lot of interest in the car the guys kept it for me and stuck to their word. I got a super car in great condition and for a very reasonable price. I had a long journey back home and they made sure I'd plenty of petrol for it too. Excellent customer service. Thanks again. Would highly recommend.

  • 5

    Very professional

    By Alexander B on 11 September 2018 | Purchase not verified

    Very happy! Very professional happy to come back again!!!

  • 5

    Lovely service, great people

    By Neil R on 08 September 2018 | Purchase not verified

    Spent a lot of time showing and helping us buy my perfect car. We were having trouble with The DVD but they sorted it instantly. Very good customer service

  • 5

    Honest business

    By Sam H on 12 July 2018 | Purchase not verified

    friendly to deal with. Good communication. πŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌ Highly recommended!

  • 5

    good costumer service

    By mar H on 16 June 2018 | Purchase not verified

    very good dealer pick me today from station the car same as descripe

  • 5

    You have to pay £12 to go for a test drive

    By stephen W on 12 April 2018 | Purchase not verified

    I arrived to look at a car I have seen on Autotrader the salesman was very pleasant and polite and all is going well the car was basically what I was looking for so I asked for a test drive I was then informed that in order to go for a test drive I had to provide my driving licence and pay £12. I asked if the £12 was returnable after the test drive and apparently the £12 is only returned if you buy the car. So if after a test drive you don't like the car or there's a rattle or there's something about the car that you don't like and you choose not to purchase it you will have to pay £12 for the privilege of going for a test drive I don't know about you but I have never heard of anything so ridiculous from any other dealer.

    Reply from Hanger Lane Motors on 26/04/18

    The customer has been disqualified previously and wants to test drive a high performance motor. We make every endeavour to insure customers are comprehensively insured for a test drive. This will protect the customer, our assets and third party. Test drive is free there is no charge for that.

  • 5

    couldnt of asked for a better service

    By Jack W on 10 February 2018 | Purchase not verified

    excellent customer service. Very helpful. I am young (18) and was taken seriously which doesnt happen often when purchasing cars at my age. couldnt of asked for better service

  • 5

    Terrible experience. Not a reputable car dealer

    By Deborah P on 08 January 2018 | Purchase not verified

    Do not buy from this dealer. They will not honour their contractual agreement. They break trading standards laws

    Reply from Hanger Lane Motors on 15/01/18

    Engine Management Light came on after 2 weeks, we asked the customer to bring the car back for a repair but he refused claiming he doesn't want to risk causing further damage. We offered to recover the car but he is still not happy to stay without a car while his Peugeot is being fixed. He wants a 7 seater Automatic courtesy car insured and delivered to him before his Peugeot is recovered, we didn't have an automatic 7 seater available immediately. Customer not happy to wait or stay without a car! We tried to keep him happy but there is only so much we can do.

  • 5

    Awsone dealer

    By Harmit V on 30 December 2017 | Purchase not verified

    Geat dealer wouldnt mind to come again.. realy good cars

  • 5

    Excellent customer service

    By Laura L on 29 December 2017 | Purchase not verified

    Brilliant experience buying my work car. The company spent a very long time with me. Excellent customer service.